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*Once requests are submitted via phone or email please allow 24-48 business hours for our team to process and update your website.

Configure Desktop or Mobile Devices (PDF)

Manual Settings

Secure SSL/TLS Settings
Username/Email: Yourname@yourdomainnamehere.com
Password for this email: the email account password.
Incoming Server Name (Host Name): mail.b.hostedemail.com
  • Incoming IMAP Port: 993
Outgoing Server Name (Host Name): mail.b.hostedemail.com
  • Outgoing SMTP Port: 465
Authentication is required for IMAP & SMTP
Non-SSL Settings
Username: Yourname@yourdomainnamehere.com
Password: the email account password.
Incoming Server: mail.yourdomain.com
  • IMAP Port: 143
Outgoing Server: mail.yourdomain.com
  • SMTP Port: 587
Authentication is required for IMAP & SMTP


  • Outgoing mail is sent using SMTP.
  • We recommend using IMAP over SSL/TLS since they provide increased security for your interactions with the remote mail server.
  • Contact Support at any time if you need assistance.

1. Check with your Email Client to see what their step by step instructions are:

Apple iPhone, iPad

Mac Mail

Gmail App for Android or iPhones

Outlook for PC, Outlook for Mac, and Outlook on Mobile Device


2. You can also download the PDF versions of the Computer Email Configuration Guide

Find the following platform specific guides: 

Outlook 2016 Email Configuration Guide.pdf

Outlook 2013 Email Configuration Guide.pdf

Android 6.0 Email Configuration Guide.pdf

Android 5.0 Email Configuration.pdf

IOS 10 Email Configuration Guide.pdf

IOS 8 Email Configuration Guide.pdf

Mac Mail 10.2 Email Configuration Guide.pdf

Mac Mail 8.2 Email Configuration Guide.pdf

Thunderbird Email Configuration

Thunderbird SSL Email Configuration