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*Once requests are submitted via phone or email please allow 24-48 business hours for our team to process and update your website.

Configure Desktop or Mobile Devices

1. For device specific instructions;
Click the link below, for your Device Type:

Apple iPhone, iPad

Mac Mail

Gmail App for Android or iPhones

Outlook for PC, Outlook for Mac, and Outlook on Mobile Device


A. You will need to use the Manual IMAP Settings in this tutorial, Click Here to jump to them.


2. You can also download the PDF versions of the Computer Email Configuration Guide

Find the following platform specific guides: 

Outlook 2016 Email Configuration Guide.pdf

Outlook 2013 Email Configuration Guide.pdf

Android 6.0 Email Configuration Guide.pdf

Android 5.0 Email Configuration.pdf

IOS 10 Email Configuration Guide.pdf

IOS 8 Email Configuration Guide.pdf

Mac Mail 10.2 Email Configuration Guide.pdf

Mac Mail 8.2 Email Configuration Guide.pdf

Thunderbird Email Configuration

Thunderbird SSL Email Configuration

Manual IMAP Settings

Secure SSL/TLS Settings
Username/Email: Yourname@yourdomainnamehere.com
Password for this email: the email account password.
Incoming Server Name (Host Name): mail.b.hostedemail.com
  • Incoming IMAP Port: 993
Outgoing Server Name (Host Name): mail.b.hostedemail.com
  • Outgoing SMTP Port: 465
Authentication is required for IMAP & SMTP
Non-SSL Settings
Username: Yourname@yourdomainnamehere.com
Password: the email account password.
Incoming Server: mail.yourdomain.com
  • IMAP Port: 143
Outgoing Server: mail.yourdomain.com
  • SMTP Port: 587
Authentication is required for IMAP & SMTP


  • Outgoing mail is sent using SMTP.
  • We recommend using IMAP over SSL/TLS since they provide increased security for your interactions with the remote mail server.
  • Contact Support at any time if you need assistance.