How do I configure my email with my computer or mobile devices?
Yes. We have downloadable, step-by-step congifuration directions HERE for your device. Please MAKE A REQUEST if you experience any difficulties.
I can receive mail but I can't send mail. I am getting an SMTP error message?
This is probably because the Outgoing Server (SMTP) Name and Port need to be changed . This is often changed under the "advanced settings" of your email configuration. Please refer to the Tutorial HERE or MAKE A REQUEST if you experience any difficulties.
I can receive mail but I can't send mail. I am getting a bounce-back mail undelivered message?
This means that your email account may have been suspended by the email server for sending electronic spamming like messages. If the account has been suspended you will need to contact email@example.com with your account information to have the account suspension lifted. Contributing behavior that leads to suspended accounts is as follows:
1. The account is sending mass emails to multiple recipients. For example 1 email but cc'ing 50 people is 50 emails. The accounts with Blazonco are limited to 500 emails max per day with emails beyond 250 being delayed. If you are needed to mass email we would recommend using a e-blast platform that will facilitate this and not look like electronic spamming.
*Here are two e-blast platforms we recommend Streamsend MailChimp. If you are not sending email in this pattern your account may victim of Email Spoofing.
2. The email content looks like electronic spamming. This mean the title, content, links, large attachments or images etc. Here is a free email checker to see how "SPAMY" the emails look. SPAM Checker.
3. A recipient from one of the emails has marked your email as electronic spam and it has raised a red flag against the sender. You will either need to have the recipient add you to their address book, stop sending to them, or add option to unsubscribe from emails from you in the email.
For these reasons notated above Blazonco recommends best e-blast practices by using a e-blast platform to send mass emails noted in #1.