Support is Important to Us

Most companies think “support” is a four letter word. A website with us is the start of a successful long term relationship, and our ongoing support is the foundation of this collaborative venture. Our support team is based out of our offices in Southern California. And we get to know our clients by name. What does this mean for you? It means you have a voice, and you will be heard. You won't be stuck on hold. You won't get transferred from department to department trying to find someone who understands your question. Once requests are submitted via email please allow 1-2 business days for our team to process your request.

Click Here to submit a support request.

Learn at your own pace

Webinars

We host weekly webinars to help assist in both a basic, and advanced, understanding of our CMS tool. After the webinar, our support leader will open it up to field questions, all live and in full effect!

Basic>>  /  Advanced>>

(Guests may register)


 

FAQs

We have compiled a large and thorough database of questions, broken down by category, and if for some reason you can't find your question in this database of answers, we'd love to hear from you.

Frequenty Asked Questions>>

Tutorials

Video and text guides to assist you on your way to world domination.  Odds are, if you are trying to do something, it's outlined in a tutorial.  Dive in, floaties not necessary but encouraged.

Learn at Your Own Pace

Get the help you need

Email Your Request

Secure your place in our support ticketing system queue. As soon as you email our team, a ticket is created based on the email address we have on file, and your request will be  addressed with 24-48 hours.  Our team will reach out if we have any questions regarding the requested update, otherwise sit back and put your feet up as you await the final 'all set' email. This is the fastest and most efficient way to have your needs addressed.

support@blazonco.com

Make a Support Request

Using this public form which is not authenticated or linked to your account will delay our ability to address your needs. Please email support@blazonco.com directly from your email address on file for your account. Only this will secure your place in our support queue.