Most companies think “support” is a four letter word. A website with us is the start of a successful long term relationship, and our ongoing support is the foundation of this collaborative venture. Our support team is based out of our offices in Southern California. And we get to know our clients by name. What does this mean for you? It means you have a voice, and you will be heard. You won't be stuck on hold. You won't get transferred from department to department trying to find someone who understands your question. Once requests are submitted via email please allow 1-2 business days for our team to process your request.
Support is Important to Us
Learn at your own pace
Webinars
We recorded video webinars to help assist you in familiarizing how to use both a basic and advanced editing of our CMS tool.
FAQs
We have compiled a large and thorough database of questions, broken down by category, and if for some reason you can't find your question in this database of answers, we'd love to hear from you.
Tutorials
Video and text guides to assist you on your way to world domination. Odds are, if you are trying to do something, it's outlined in a tutorial. Dive in, floaties not necessary but encouraged.
Get the help you need
Email Your Request
Secure your place in our support ticketing system queue. As soon as you email our team, a ticket is created based on the email address we have on file, and your request will be addressed with 24-48 hours. Our team will reach out if we have any questions regarding the requested update, otherwise sit back and put your feet up as you await the final 'all set' email. This is the fastest and most efficient way to have your needs addressed.
Call
Blazonco delivers custom website design and marketing solutions via a software-as-a-service model. Our proprietary browser-based content management system is maintained in-house by our development team and empowers website owners to edit pages and integrate any of our custom-designed marketing plugins.
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